To establish the needs of e-consumers, from purchase through to delivery, it is useful to study their purchasing habits according to age. Do requirements differ depending on whether you are 25 or [...]
In 2003, 83% of consumers felt frustrated by online shopping; today 72% actually consider themselves ‘expert’ e-shoppers (Corra). With global e-commerce sales reaching €740 billion (eMarketer) [...]
With an internet penetration rate of 83% and a mobile penetration rate expected to reach 100% in 2014, Canada seems set to become an e-commerce success story. Nevertheless, e-commerce has yet to [...]
Over the last several years, business mail has seen a decline. This is partly because of the economy, and partly because email has made significant inroads. While email has its advantages [...]
Today’s e-tailers know that the delivery of packages is a key element in their site’s success. Amongst other things, the flexibility and speed desired by e-shoppers mean a wide range of delivery [...]
