Like those in other industries, e-tailers in the consumer electronics market must deliver parcels safely, on time and according to the regulations applicable in the individual order. However, quite unlike many other industries, electronics has undergone and will continue to undergo massive hikes in demand. Smarter, stronger delivery solutions have the power to meet these increases full…
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Organizations wondering whether they should make strides into the global market should look first at their e-commerce strategy. By focusing on e-business growth, these businesses can safely expand into new international markets. With a reliable and experienced logistics provider, a company can commit to an international strategy without sacrificing components of their brand or overextending…
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While many could conceivably conduct international business without a great fulfillment network, doing so could negatively impact a company’s cost base, performance, competitive advantage and other facets. On the other hand, a broad-reaching fulfillment network brings e-tailers’ products to consumers across the globe, leveraging regional distribution centers and local experience to provide customers with accuracy, transparency…
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There are plenty of overlaps in e-commerce – at some level, every company has the same goals: offer quality products, meet customer needs, deliver items successfully and on time, and generate profits. But that’s where the similarities often end. The way each e-tailer goes about achieving those common goals may vary drastically. With that said,…
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The best global e-tailers pride themselves in delivering their clients’ orders in the timeframe, manner and location specified. That ability is an integral part of e-commerce that separates the top international sellers from those who fall short. But that does not mean these global e-businesses do not face challenges of their own – in fact, maintaining…
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In the omnichannel e-commerce world in which we now live, consumers can browse through multiple avenues for goods and place orders. For the foreseeable future, e-tailers will have to balance these channels without compromising service, efficiency, transparency or fulfillment in any single one. This whitepaper seeks to identify the primary challenge omnichannel shoppers present to e-tailers…
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For businesses with their eyes set on the global marketplace, inventory management is key. It is not enough to maintain a single, central warehouse or factory full of products when consumers hail from all over the world – that would require a massive logistical undertaking and drastic shipping costs. Not only that, but it would…
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Part of a company’s success relies on its leaders’ ability to successfully keep the business on the cutting edge. Every industry is advancing more and more rapidly, especially as technology pushes e-tail to new heights. Now that consumers have greater access to companies all over the world, those businesses must rise to the challenge, and that means embracing e-commerce –…
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Modern global logistics is becoming bigger, broader-reaching and more complex than ever before. Emerging markets like China and Brazil have become major players in global e-commerce, while developed nations have also taken steps forward almost across the board. But with greater international e-commerce comes additional regulations and heightened restrictions that will impact the way shipments…
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In their attempts to satisfy demanding online consumers, many retailers are gradually reaching the limits of what existing supply chains can do. Over the next few years, there will be a strong focus on logistics networks in retail. The key question of whether e-commerce logistics should be kept in-house or outsourced also needs to be answered….
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The most challenging time of the year has arrived for e-tailers. This is because they can bring in more than 25 percent of their yearly turnover in this period. It won’t come as a surprise to hear that the number of online purchases made during this period increases every year. This time also serves as…
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Lean management is a methodology that improves business results by striving for less waste throughout the process. Already widely known in the production industries, the lean concept is now starting to gain ground in the e-commerce sector. Lean management places the customer first — whereby the organization must identify the wishes of the customer and…
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The strong growth of cross-border e-commerce is creating an unprecedented opportunity for e-tailers. However, an efficient and flexible distribution network is required in order to fully reap the rewards of this growth. The e-tailers that will be successful in the future will be those that are capable of optimizing their distribution networks and challenging the…
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More and more consumers worldwide are shopping online, but it remains a continuous battle for e-tailers to win over their trust. Needless to say, the logistical handling of an order has to proceed just as smoothly as all the previous stages in the process. Fulfilling an international order is often highly complex and many e-tailers…
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Direct selling is a method of bringing goods and services to market and selling them directly to consumers, whether it is in their home or at another location that is not a fixed point of sale. The selling usually takes place face-to-face, with the products demonstrated individually or in groups, and sometimes leaving behind a…
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As a result of the ongoing growth in cross-border online shopping, innovations making overseas purchases easier will be prominent among 2015’s e-commerce trends. Almost half of the United Kingdom’s retailers (43%) have reported that 21%-30% of online sales come from international sales (Channel Advisor: Multichannel E-Commerce Study, 2014), while 50% of Mexicans buy from overseas…
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Faced with an increasingly competitive market and a complex and continually changing global supply chain, e-retailers—or e-tailers—are forced to look at ways of enhancing their performance, as seen in our previous article: How smart logistics can keep your e-commerce customers happy. “Big data”—large volumes of unstructured information about customers’ behavior and preferences—as well as relating…
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Vendors, e-tailers and logistics providers are increasingly facing challenges due to technological developments and customer demand. But technology is also offering companies a platform to outpace their competitors on service, quality and price. One major challenge in the e-commerce chain is how to deal with logistics needs. Another challenging aspect for companies is how to…
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E-commerce companies around the world are investing vast amounts of money in large automated warehouses from where orders will be fulfilled. To meet the demand for prompt, convenient delivery, they are adapting their existing distribution centres to create a unified supply chain in partnership with logistics companies. Cost-effective solutions to address the growth in e-commerce…
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Today’s online shoppers have higher expectations than ever before. Consumers want to shop from websites anywhere and at any time, and they want a choice in how products are delivered to them. The need for speed Now, customers want same-day or next-day delivery, and some even want to choose their delivery date. A 2013 Econsultancy…
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The number of city dwellers is growing. According to Frost & Sullivan, by 2025 three out of five people will live in cities globally. This in turn will drive a change in supply chain. Changing times As urban populations grow, delivering goods into cities becomes more challenging, and the cost of (last mile) logistics grows….
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Accurate order fulfillment is vital if companies are to compete effectively in today’s challenging retail environment and keep their customers happy. Rising demand in the e-commerce world and pressure for faster deliveries can lead to short-cuts in the fulfillment process and increased errors, such as improperly identified orders; mislabelling; and picking/packing the wrong products or…
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For most e-commerce companies, the ability to quickly restock returned items is challenging. Therefore, companies today are viewing restocking optimisation more strategically than ever before. This is partly due to the fact that the global economy is putting pressure on companies to find new sources of profitable revenue. E-tailers are sometimes unaware of the impact returns management and…
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Eighty percent of consumer complaints about online shopping relate to logistics, with high shipping costs (62%) and late delivery (39%) the top two gripes (Ernst & Young). Added to that, logistical difficulties rank among e-tailers’ biggest concerns about conducting e-commerce abroad, according to digital marketing blog Econsultancy. A reputable, international logistics partner unburdens them of…
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In a previous article, we looked at cross-border e-commerce and the key logistics requirements to ensure it can be carried out effectively. When your international growth is exponential, to continue to offer an optimal quality of service to your customers, a solid logistical setup needs to be put in place. This may lead you to…
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Just-in-time deliveries, whereby stock is less and less often sent from the warehouse by traders, and the ever-increasing demands of web consumers have lead to a rise in the number of vehicles on the road, particularly in cities. Today, e-logistics needs to be able to make rapid deliveries to its customers, whether B2C or B2B,…
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In order to be profitable, today’s e-commerce companies are adapting their logistics – using new optimization levers inspired by methods that have already proven to be successful in the warehouse. The growing pressure of logistics chain flows, which are particularly noticeable in the e-commerce sector, has contributed to this change. Direct shipping to the end customer…
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