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You may find what you are looking for in our FAQ’s. If you still wish to contact Landmark directly, please complete the customer support form and hit the Submit button.
FAQ's
Frequently Asked Questions
How can I track my shipment?
You can track your shipment using our online tracking tool available on our website. Simply enter your tracking number to get real-time updates on your shipment’s status. track.landmarkglobal.com
What are your business hours?
Our customer service team is available Monday through Friday 8AM EST to 8PM EST.
How can I contact customer service?
You can reach our customer service team via phone or email.
Contact information – Phone 1-888-205-2251 / Email -clientservices@landmarkglobal.com
What is your policy on lost or damaged packages?
If your package is lost or damaged, please contact your seller for next steps
Can I change my delivery address after my shipment has been sent?
Address changes can be requested, but they are subject to the shipping stage of your package. Please contact our customer service team immediately for assistance.
What should I do if I receive the wrong item?
If you receive an incorrect item, please contact your seller for next steps
How long does the delivery take?
Delivery times vary depending on the service chosen and the destination.
What should I do if I miss my delivery?
If you miss your delivery, please follow the instructions provided by the delivery driver or contact our customer service team to reschedule or arrange for pickup. * Not all shipping services offer redelivery or pickup for shipments.
Do you offer insurance for shipments?
Yes, we offer insurance options to protect your shipment against loss or damage. Please contact your seller or customer service to file claims for any loss or damaged shipments.
How can I set up a business account or inquire about Landmark services?
Please contact our sales team for more information on account setup and benefits.
Email - salesenquiries@landmarkglobal.com
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