Onboarding
At Landmark Global, we follow a tried and tested workflow to make onboarding as easy and straight forward as possible.
A specialist Service Manager coordinates the Landmark Global team to ensure a seamless set-up, launch and early weeks support.
Onboarding typically takes less than 2 weeks, this including an anticipated 1 week for you to access the Landmark Global services via your preferred integration option.
Your Landmark Global sales lead will guide your through the onboarding workflow, as summarised in the checklist below. We’ll jointly agree a test and go-live plan with you.
Within the onboarding, we’ll also introduce you to your dedicated account manager. We want to ensure your team is supported from day 1 and ongoing.
Checklist
Agreement signed
Letter of Standing and RGR in place
Account set-up
Integration activated
Service labels tested
Test and go-live plans agreed
Client service teams ready
Client and Landmark teams ready
Go live!
Early weeks support starts
Why Landmark Global?
Global reach and presence
We operate in 25 facilities across 4 continents
Expert customs clearance
In-house expert teams handle all cross-border customs issues
Best carrier mix incl. hybrid solution
Carrier neutral offering flexibility, optimal cost and transit times
Managed returns
Simplify return process offering multiple options
Seamless IT integration and onboarding
One single connection to use all our services worldwide
Customised solutions
Customer driven with a personal touch