News & Insights

Since the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) has received Royal Assent, we are bound to expect major changes to the UK consumer protection regulations. The new regulations address harmful trading practices, including price transparency and product information, while also making it easier for the Competition and Markets Authority (CMA) to enforce the law. What do you need to know and consider, and what changes will be imposed on e-commerce retailer obligations? Read on to find out.

The EU Digital Services Act impacts e-commerce stores on various levels. For starters, it requires stricter content moderation and improved transparency. To add to that, the legislation put accountability on third-party sellers’ legal compliance on platform owners. Failing to comply with this law can lead to fines or even a complete removal from the platforms. Therefore, in this article, we explain the new regulations in detail—read on to find out what they are all about and learn how to obey the new law.

Subscription-model customer loyalty programmes are relatively new but have already shown their power in the world of e-commerce. Sending products to customers regularly is not only a way to build loyalty but also to embrace convenience, which translates directly into a more pleasurable experience. In this article, we’ll look at the benefits of subscription models in more detail. We invite you to read on.

From 21 September 2024, a new Belgian law will require webshops to reduce the ecological impact of online shopping. This means offering an alternative delivery option beyond home delivery for Belgian customers. Chiara Mancardi, Director Product Management at Landmark Global, tells us more and how to comply.

What do you need to know about shipping parcels to Australia? It’s a large market with about 20.6 million online shoppers. 14% of the e-commerce market there is cross-border (data for 2022)—there is a lot of potential in Australia. In this guide, we will outline the main market trends you need to consider and explain how to start shipping your parcels to this country. Read on to find out more!

What is an importer of record? It refers to the party that is responsible for ensuring customs and legal compliance when importing goods to a given country. Typically, this role is assigned to the owner, purchaser, or consignee who owns the products during the importation. However, licensed customs clearance agents may also become an importer of record. Do you want to learn more? Then keep reading!

How do you use AI in logistics? There are several key areas that can be improved with the use of artificial intelligence, especially when data analytics are concerned. From predicting peaks and determining the optimal stock levels for the given period to optimising routing and automating warehousing—all of these are possible with AI. Do you want to learn more? Then keep reading!

In this factsheet covering cross-border e-commerce in Australia you will find, among other things, what countries and online marketplaces Australians buy from and what other key characteristics apply to Australia.

The UK is the fourth most popular country for cross-border sales made in Japan, beaten only by China, the US, and South Korea. This makes shipping parcels to Japan a prominent way to expand your e-commerce business. Yet, for that, you need a deep understanding of the market and a good strategy. This article will provide you with both—we invite you to read on!