Flexible Returns Management Services
Landmark Global offers seamless international returns management services that are easy to implement and cost effective. We leverage our plug-and-play returns webportal with our vast worldwide postal and commercial networks to get returns back to you safely, handling everything from the labelling to re-import inbound clearance and transportation back to your facility. Or anywhere else you wish.
What sets our Returns Management Solutions apart? Here are some key features:
White-label returns portal for your ease
Extensive suite of services
150,000 Returns drop-off locations near your consumers
Full end-to-end tracking
In-country consolidation of goods
Value Added Services
Flexible scheduling
Duty drawback, credits program and reporting
Return to your local hub or anywhere you wish
Gain a Competitive Advantage with a Customer-Centric Returns Process
Returns are an essential part of any retail journey, whether online or in-store. At Landmark Global, we place your customer at the heart of everything we do, and we are committed to making their returns process as smooth and effortless as possible.
Our LG Returns Portal offers your customers a simple, user-friendly way to return their purchases, while giving you powerful, real-time reporting tools to manage and analyse return data effectively.
With over 150,000 drop-off locations, your customers can choose the return option most convenient for them, whether this will be near their home, close to work, or along their daily commute.
We seamlessly integrate returns management into our logistics network, reducing hidden costs and operational complexity. Whether it’s tracking, consolidation or value-added services, our solutions are designed to ensure products return to you safely and efficiently.
With Landmark Global, Returns become more than a service – they become a competitive advantage.
What do consumers expect from e-commerce returns solutions?
Other services provided by Landmark Global include:
E-commerce Returns Management Solution
Our e-commerce logistic solutions include returns management and delivery, all monitored easily through an online platform. It is affordable, easy to implement and, most importantly, comfortable.
By reselling products within the local market, we reduce both landfill waste and carbon emissions. While consumer trends continue to evolve, fast fashion remains dominant. With certain items having lifecycles as short as 4–6 weeks, it's essential to handle returns efficiently to get them back into circulation without delay.
With our returns management services, you will not have to worry about anything connected to returns. From labelling to delivery – we will take care of the whole process, while you will be able to oversee it in our intuitive returns management tool.
International Returns Management
At Landmark Global, we don’t only specialize in domestic returns. We have knowledge of the customs regulations and logistic requirements in every country that we operate in, while our infrastructure enables us to deliver returned packages efficiently. In some countries we operate with our own network and provide added value services. We also offer in-country returns to save you shipping cost and resell in-country. Want your returns shipped to a third country? We take care of it for you.
Our international returns services will be the perfect choice if you wish to expand your business to a foreign market but you don’t want to fully commit yet and build an infrastructure of your own. Contact us now and learn how we can help you conquer new markets in Europe, Asia, Australia and North America!
Frequently Asked Questions
What does Landmark Global offer for returns management?
Landmark Global provides seamless returns management solutions that are easy to implement and cost-effective, including an online returns portal and worldwide network for efficient returns handling.
Will the parcel be tracked at all times during its return?
Yes, we provide full tracking of return shipments so that you can keep up to date with their status throughout the process.
Does Landmark Global handle returns online?
Yes, in order to make returns processes as quick and simple as possible, Landmark offers an online returns portal Mercury. Combined with a vast worldwide network, this is an efficient and safe solution.
Can Landmark Global handle international returns?
Yes, Landmark Global specialize in international returns, with knowledge of customs regulations and logistic requirements in various countries to efficiently manage returned packages.
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