From the consumer’s perspective, an online purchase is simple – even from another country. When everything goes smoothly, the buyer never has to know anything about the logistical challenges and supply chain details that must be worked out. However, those are the daily concerns for any e-tailer, especially those that operate on a global scale. It is crucial for these e-tailers to improve operations and oversight in every part of fulfillment and returns.
This whitepaper examines the path an item takes to get from Point A to Point B in an international e-tail setting.