Trends + Insights

We love to share our expertise with prospects, clients and the world. This blog is a collection of insights and a starting point for discussion. Enjoy the posts and share your thoughts with us!

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Delivery costs have changed and, in some cases, increased significantly in recent years.

Major shipping cost changes affecting the e-commerce industry

E-commerce has realized massive and sustained growth as a segment of the economy despite only existing for a few decades. In such a new industry, especially one that relies on constantly developing and improving technology for so much of the customer journey, change is constant.Businesses that stay on top...

E-commerce in Norway: trends, facts & figures

Like the other Nordic nations, Norway is experiencing rapid e-commerce industry growth as consumers flock to online shopping to get what they need. E-commerce is emerging as a mainstream practice even for everyday purchases as grocery shopping stands out as one of the fastest-growing segments in the sector. While...

E-commerce in Canada: trends, facts & figures

The Canadian e-commerce market is growing quickly, as young adults flock to digital shopping channels and consumers become more comfortable using the web to make purchases. Apparel and accessories represent the largest market for e-commerce, with books, music and videos coming in at second and consumer electronics rounding out...

Freedom to shop online is transforming how customs agencies manage duty, tax and de minimus regulations.

When it comes to tax and duty laws, be prepared for change

The rapidly growing e-commerce industry is leading to complications for the customs agencies around the world. The result is an ever-changing legal environment in which merchants must remain acutely aware of tax and duty laws or risk falling into a situation in which they end up facing significant scrutiny...

Don't let returns dip too deep into your profits.

Returns: Understanding the risk and why you may need help

Online retailers are expected to offer convenience and shopper-friendly policies at every phase of a transaction. But what happens when you can't really afford to keep up with the e-commerce giants who are offering free returns and changing consumer expectations about how to purchase goods online?In many cases, the...

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