Unique Solutions
From international shipping to returns management, enhance your customer experience with our solutions. We turn cross-border challenges into opportunities, allowing your business to focus on its most profitable activities.
International parcel delivery
We give you the expertise, infrastructure and operational capabilities to manage your parcel shipments. You will have full labeling, manifesting, tracking, and EDI compliance at a variety of service levels including both priority and economy delivery services.
The world in a box
Deliver all your cross-border shipments to over 220 countries, right to your customers’ doorstep or a pick-up location of their choice. Connect to your present and future customers with our global network.
An individual focus
Your business has unique shipping needs, which deserves customized solutions. Exceed your customer’s requirements with our optimally designed shipment solutions. Your customers can rely on you, just as you can rely on us.
Delivered on time, every time
Running a promotion? Approaching peak season? No problem. When you need it, we’re ready to scale-up. Our lean, flexible infrastructure allows us to meet all your shipping needs. Even in the face of unexpected delays, our technology will reroute your parcels into the hands of your customers.
E-commerce solutions
International e-commerce will continue to grow exponentially in the coming years. Selling online is an opportunity to sell to the world, and we can help your e-commerce business go global.
No surprises at checkout
Publish transaction totals in your customers’ preferred currency, inclusive of all duties, taxes and shipping costs – with no surprises at delivery. This level of up-front transparency increases customer satisfaction and drives repeat purchases.
Act global, think local
Access more than 40 currencies and over 150 local payment methods to build trust and positively impact your conversion rate. And the best part? Our unique plug-and-play solution fully integrates with our delivery platform.
Own your checkout
You own the checkout process so you can control your online experience. Let us facilitate the currency conversion, payment and delivery based on Geo-IP detection of your customers.
International mail delivery
Benefit from a proven and affordable solution for everything from high-volume daily mailings to on-demand communications targeted at your customers, subscribers and organization members.
Sensitive and confidential print material
Whether it’s invoices, statements, pay slips, or financial communications, we understand managing your administrative mail flow in a secure and timely manner is crucial to the smooth operation of your business. For all your mailing needs – Economy, Priority or Registered – we guarantee reliability, transparency, and secure delivery.
Influential direct mail
Make your direct mail piece look and feel local with our direct posting options to nearly any country in the world. Whether you are a publisher, printer, or fulfillment house, we’ll work with you to identify your specific needs and ensure an efficient end-to-end solution.
End-to-end document management
From printing to dispatching to archiving, you gain a complete document management solution. Your peace of mind is our security guarantee.
Create and mail documents all over the world at an affordable rate with unmatched security and efficiency.
Fulfillment services
Outsourcing fulfillment services gives your business a significant advantage in a complex and dynamic international marketplace. Save yourself time, money and resources while expanding your global business.
Interactive fulfillment calculator
Worldwide inventory management
Inventory management must be designed to meet the demands of the marketplace and support your company’s strategic plan. Manage your worldwide inventory with our web-based, agile technology combined with our experienced teams. We give you transparency and accuracy in every step of the process, from order to fulfillment to delivery.
Value-added services
Your requirements are exceeded with our customized fulfillment service. We deliver on our commitment to excellence by helping you deliver on time and on budget.
Trade services
From importing and exporting to complicated duty and tax optimization to international trade consulting, gain a team for your cross-border needs. With experienced, licensed staff and industry-leading customs technologies, we are the cross-border experts.
Hassle-free border crossing
Our in-house customs teams ensure your shipments are the first to be processed at the border, decreasing transit times significantly.
Know how to play the game
Your new trade consultants will ensure you are fully compliant with the latest legislations for selling your products in target markets. We handle all paperwork for registering your products in new markets.
At your service
Customer service is our number one priority. Our multi-lingual, multi-national service teams are available to answer any question you or your customers may have, in any language and at any time. The quality of our service teams will make you shine.
Returns management
Simple returns lead to satisfied customers and repeat sales. Make returns a highly visible part of your business while we take away their complexities.
Return to sender
Returns are an essential part of the e-commerce business model. Simplify the process by choosing from a range or returns processes that we take care of depending on the speed and destination you require.
Restock, refurbish… you name it
Treat your returns the way you choose. Our teams are extensively trained to perform in-depth quality checks on returned orders. You decide whether you want us to restock returns as part of our fulfillment services, prepare and consolidate them for pick-up or have them returned directly to you.
Take action
Direct Mail is often a two-way conversation, so we have an efficient and flexible process in place to handle those all-important responses. Your customers can reply at no cost, and our pre-paid reply form saves you money so that you only pay for the replies you receive.
