How to Meet the Expectations of eShoppers in Belgium and the Netherlands

If you are looking to expand your e-commerce business in Belgium and the Netherlands, it's crucial to understand the specific preferences and expectations of the local consumers. In this report, we will provide you with insights into the e-shopper trends in these two countries.

Both Belgians and Dutch prioritize convenience over price when making online purchases. Home delivery is still the most popular delivery option, but an increasing number of consumers prefer to collect their parcels from a Pick-up Point or Parcel Dispenser. Therefore, offering multiple delivery options can help you attract and retain more customers.

In addition to delivery options, payment methods are also crucial to e-shoppers. Belgians prefer to pay for online purchases with their debit cards (Bancontact), while the Dutch choose iDEAL as their preferred payment method.

To succeed in the Belgian and Dutch e-commerce market, you need to understand these preferences and adjust your strategy accordingly.

Download our free report to learn more about the similarities and differences in e-shopper trends.