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Discover our new solution to ship ecommerce products to China & South-East Asia

30 August 2022 | 3 minutes read

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As an e-commerce retailer, it plays to your advantage when your items are delivered on time and without hidden surprises of VAT and duty costs. But when you’re shipping from Europe and the UK to the other side of the world, it’s almost impossible to guarantee a flawless supply chain by yourself. That’s why Landmark Global enhanced their offering and provides all the support you need to export parcels to China and South-East Asian countries.

All-in cost with no surprises

One of the most unfriendly customer experiences is the unforeseen costs you sometimes have to pay after you bought something online. Our DDP (Delivered Duty Paid) solution, puts an end to this inconvenience. We take full responsibility for international fees and delivery until your products reach their destination. As a result, your customers have less liabilities and will be more willingly to place an order.

Multiple gateway access

It obviously accelerates the delivery process when customs don’t have to get in touch with the consumer anymore, to pay duty and taxes. In addition, our transit times are significantly shorter thanks to our different entry points. We can fly to multiple airports, providing full country coverage and flexibility when required. In case a location is closed, short-staffed or lacks capacity, we’re able to react agile and divert to other locations.

More certainty at customs clearance

Unlike other markets, Chinese customs are very strict. It’s very likely parcels will be held in customs. That’s why we work with international shipping services who have a long standing and trusted partnership with Chinese customs. With due diligence they make sure that all products will be accepted at customs clearance before they physically get exported. Landmark Global invests in smooth customs clearance worldwide and excels in these services through its professional on-site partners and in-house expertise.

Real-time end-to-end tracking

We use data to enhance shipping and tracking. Via the Mercury platform, our own user-friendly e-logistics software solution, we gather all the required information from your ecommerce platform to allow trouble-free parcel handling. On top of that, we’re able to send real-time SMS notifications to customers and provide end-to-end tracking 24/7.

Through all these enhancements, we offer a flexible and resilient way to support your e-business. Whether you’re interested in establishing your customer satisfaction, grow your market in Asia or optimizing your delivery process.

“It’s important for our customers that our offering is flexible and resilient. Everyone who wants to expand their business in China and South-East Asia needs a reliable partnership. We make it our expertise to take care of cross-border logistics while our customers focus on building their e-business.”

Elke Segers, Network & International Relations at Landmark Global

Open your world

Landmark Global is the trusted international logistics partner that powers your e-commerce growth. Reaching up to 220 destinations, our services include international parcel delivery, customs clearance solutions and returns management. It’s our business to deliver your promise, wherever, whenever.

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