Trends + Insights

We love to share our expertise with prospects, clients and the world. This blog is a collection of insights and a starting point for discussion. Enjoy the posts and share your thoughts with us!

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Managing local returns in North America

North America is more than 9.5 million square miles of cities, farmland, suburbs, desert coastline, tundra and wilderness. Does your local returns strategy account for all the different online shoppers living in all these different communities? How you meet each of their personal preferences will make or break the...

E-commerce in France: trends, facts & figures

Like most developed countries, France has widespread internet penetration. Currently, more than 86% of the French population actively uses the internet. Additionally, mobile connections outpaced total population by about 140,000 in 2016. Such high access to digital technology will likely expand the French B2C e-tail market, which is...

Why returns management is more important to e-commerce than ever

Why would any businesses spend time worrying about their return policies? After all, shouldn't the real focus be on preventing returns in the first place? Yes and no. Of course companies ought to provide the best products and services they can if they wish to retain customers, but well-oiled return...

3 keys to successful electronics parcel delivery

Like those in other industries, e-tailers in the consumer electronics market must deliver parcels safely, on time and according to the regulations applicable in the individual order. However, quite unlike many other industries, electronics has undergone and will continue to undergo massive hikes in demand. Smarter, stronger delivery solutions have the...

E-commerce in the Netherlands: trends, facts & figures

Don’t let its size fool you. While it may be smaller than many of the most influential countries in Europe, the Netherlands packs a lot of international commercial power into a small package. Because of the nation’s rapid exodus to cities, the Dutch have seen unprecedented technological and commercial...

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