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News Overview > End-of-Year Peak Preparation—Key Points

End-of-Year Peak Preparation—Key Points

07 October 2024 | 4 minutes read

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The end-of-year peak is a period of increased demand preceded by intensive preparations. Black Friday, Cyber Monday, and the holiday season all lead to the number of sales skyrocketing at the end of the year. Managing this requires excellent, thought-through logistics, like those at Landmark Global. How are we prepared for the end-of-year peak? Find it out in this article!

The Key Points of Preparation for End-of-Year Peak at Landmark Global

Preparing for the end-of-year peak requires considering multiple layers of our business, from logistics and communication to employee wellbeing. It is a complex process for which all teams need to be on board. What key areas do we look into and how are we prepared for the upcoming peak?

Facility Preparedness

The first crucial point is our facilities. To prepare for the end-of-year peak, we ensure that all consumables (e.g., pallets, and pallet boxes) are fully stocked across all sites. This prevents supply shortages during peak operations.

Moreover, we also conduct preventive maintenance on all machinery and equipment. This step is particularly important as it helps us minimise disruptions during peak operations—disruptions that could lead to a chain reaction and impact multiple supply chains.

Operational Efficiency

Secondly, we examine our operations. To effectively manage the peak season, we establish a clear ICT escalation process early on, with a priority for handling end-of-year peak issues. We also look at our waste management procedures to manage the higher volumes generated at the end of the year.

Workforce Wellbeing

Workforce wellbeing is the key to efficiency; we understand this at Landmark Global. Therefore, as a part of our end-of-year peak preparations, we also look into our teams, especially those on site. Here, our preparations include:

  • Providing on-site workers (especially those on the docks) with extra hot drinks and equipping them with jackets.

  • Implementing “special 5” briefing related to the peak to reinforce key processes and maintain operational focus.

  • Increase the number of temporary workers to ensure a flexible workforce and limit the workload per employee.

Logistics & Transport

Regarding logistics and transport, we make the following preparations for the end-of-year peak:

  • Ensure that we have adequate transport capacity—to do this, we accurately forecast air and road transport requirements.

  • Develop contingency plans—these can help us if any unforeseen circumstances disrupt the supply chains.

Communication with the Clients

The end-of-year peak is a challenging time for our clients—they need to restock, forecast what products will sell the most, and promote their businesses. Therefore, as a part of our preparations, we align with our account managers and other teams to ensure that the clients are always informed and prepared for peak operations.

Our company blog also provides tips on managing the peak season for our clients to ensure they can prepare their businesses for the increased demand.

Synergies Across Sites

With Sven De Lissnyder as our VP of operations in Europe and the UK, we have established a centralised operational model across the whole region. This way, we ensure that the information flow is as excellent as your parcel delivery—we have all the information we need in one place.

This enables us to prepare even more relevant contingency plans and upgrade our processes based on complete data, driving further efficiencies and enabling us to deliver your parcels on time, every time.

Pre-Peak Preparation

Our preparations for the end-of-year peak include full pre-peak warehouse cleanups. This way, we can maximise the space available to streamline the flow of goods for our clients.

Centralised Management

Finally, we have centralised our management structure to manage end-of-year peaks with excellence. All our transport and operational teams report directly to Sven De Lissnyder, ensuring that the key decisions align with the continent's overall situation. The same goes for all preventive maintenance and other efforts we undertake before the peak season.

As we enter the peak season, Landmark Global is fully prepared to deliver. Our team has fine-tuned our operations and optimised processes to ensure smooth, reliable service during this critical time. We're committed to supporting our clients through a successful peak season.

Sven De Lissnyder, VP Operations EU & UK.

What Does Working with Landmark Global Mean for Your Business During the End-of-Year Peak?

All our preparations aim to live up to our motto and deliver your parcels on time, every time, even during the end-of-year peak. By selecting Landmark Global as your logistics partner, you can rest assured that your parcels will reach their destination without any disruptions or delays. Moreover, we will provide you with customs clearance support to optimise the process of your goods crossing the borders. Opt for Landmark Global if you need a reliable, high-quality logistics partner with years of experience and a highly developed infrastructure all over the world.

The Takeaway

Our end-of-year peak preparations at Landmark Global include looking into our facilities, optimising our processes, introducing measures to improve workforce wellbeing, communicating with our clients and synergising our management and information flow. All of this enables us to provide our customers with reliable delivery on multiple continents. Do not hesitate to contact us and learn how we can empower your business.

You might also read: Strategies for Proactive Peak Season Planning and Collaborative Success

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Landmark Global is the trusted international logistics partner that powers your e-commerce growth. Reaching up to 220 destinations, our services include international parcel delivery, customs clearance solutions and returns management. It’s our business to deliver your promise, wherever, whenever

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