News & Insights

December 26 marks the annual peak for e-commerce returns as unwanted gifts flood back. Prepare with clear policies, proactive communication, streamlined logistics, and tools like a branded returns portal to cut costs, speed refunds, and boost customer loyalty.

If 2025 was the year of "correction", fixing data flows for ICS2 and managing return rates, 2026 will be the year of Integration.

If we had to summarize the state of the global logistics market in 2024, the word might have been "stabilization." But looking back at 2025, the narrative has shifted dramatically. This was the year of Strategic Refinement.

The e-commerce delivery landscape is changing. Pick-up and Drop-Off (PUDO) points, convenient locations where customers collect parcels and return items, have evolved from a niche alternative into an essential delivery strategy for modern online retail. This evolution reflects converging shifts in consumer priorities, including convenience, security, and sustainability, as well as operational advantages that benefit both sellers and logistics providers.

The final quarter of the year has fundamentally changed e-commerce. What were once separate sales events, Singles Day, Black Friday, and Cyber Monday, now function as a single, sustained Global Peak Season that stretches across weeks and spans multiple continents.

Discover why the US remains a top priority destination for global brands and how Landmark Global’s integrated shipping, customs and last-mile solutions are built to keep you competitive in a rapidly evolving e-commerce landscape.

International shipping documentation can make or break your global e-commerce success, and choosing between CN22 and CN23 customs forms is one of the most fundamental decisions facing cross-border sellers. Understanding when to use CN22 or CN23 customs forms is crucial for ensuring smooth customs clearance, preventing costly delays, and maintaining customer satisfaction in an increasingly competitive international marketplace.

The complexities of international trade have intensified following Brexit, making UK export licensing requirements critical for businesses engaged in global commerce. Understanding whether your goods require an export license and navigating the application process effectively can mean the difference between successful international expansion and costly regulatory violations.

The global e-commerce landscape changed with the introduction of the Import One-Stop Shop (IOSS) system in July 2021. For e-commerce businesses selling to EU customers, understanding IOSS registration is crucial for maintaining a competitive advantage and ensuring compliance with European VAT regulations. This system revolutionized how businesses handle VAT on cross-border sales, particularly for goods valued under €150.