News & Insights

Discover how leading e-tailers like Mytheresa, Zalando, ASOS, Zappos and Everlane are transforming returns into a competitive advantage by blending smart policy, segmentation, technology and reverse logistics to drive loyalty, cut costs and manage July’s peak returns season.

Wardrobing, bracketing, and serial returns are increasingly impacting e-commerce margins—especially in fashion and footwear. This article explores how retailers are adapting with stricter policies, advanced analytics, and smarter reverse logistics. Part of our July returns series.

Returns in fashion e-commerce spike sharply in July, driving up costs and operational pressure. Discover how fashion retailers are adapting to seasonal surges with smarter returns tech, local consolidation, and new sustainability strategies, all while facing return rates of up to 60% and €15 per parcel.

The luxury products industry in e-commerce is thriving. With a global revenue of 20.43 billion US dollars in 2024, it is expected to grow to 33.03 billion US dollars by 2029. This gives it a stunning CAGR of 10.12%! But despite this, the luxury industry faces certain challenges.

Beyond shipping and customs, July brings unique pressures from mid‑season sales to rising return rates and discount strategies.

Returns behavior varies sharply by generation. What Gen Z expects would frustrate Boomers, and vice versa. This article explores how different age groups handle returns, what they value most, and how etailers can design smarter, segmented strategies to meet them where they are.

With summer sales just kicking off, returns are about to spike, making now the perfect time to rethink your returns strategy. In this timely article, Landmark Global's Product Manager Anastasia Heaslewood explores why returns are no longer a back-office issue but a front-line experience that can win or lose customers.

What are the biggest e-commerce trends shaping 2025? From AI to sustainability and smarter cross-border logistics, here’s what I took away from Deliver Europe 2025 in Amsterdam, plus what it means for brands looking to scale internationally.

Each market is different, posing distinct logistical challenges and coming with separate consumer trends. Payment methods are one of such elements. In Poland, people love Blik—a module that displays dynamic 6-digit codes in their mobile phone apps, making it quick and easy to send money from their account. In Germany, invoices are the king, with a specific type of invoice that can be paid up to 14 days after receiving the item.

As an e-commerce business, you always strive for high conversion rates—ensuring customers buy your products once they fall into your funnel. However, the same conversion might be high or low, depending on the industry and the market. There are certain geographical locations and industries where conversion rates can be much higher or lower than the average. In this article, we look at them—read on to find out more.