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General Documents

Last edited 12/2026
 

 

Terms and Conditions

You can consult the EU Terms and Conditions in English, French, Dutch.

You can consult the UK Terms and Conditions in English

Search for a HS Code

Click here to find a HS Code

Client Services Information

Download Documents

  • Volumail - EN, FR, NL, DE
  • Volumail Easy - EN
  • MiniPak: EN, FR, NL
  • MaxiPak: EN, FR, NL
  • Easy Return: EN, DE, FR, NL
  • Global Tracked Returns: EN, FR, NL
  • IOSS Operational Guide: EN
  • Yellow Sticker Operational Guide: EN
  • Electronic Advanced Data Requirement (EAD/ITMAT)_Customs: English
  • Operational Guide Dangerous Goods: EN

Power of Attorney

  • Power Of Attorney EU (Export & Import): EN
  • Power Of Attorney UK (Export & Import):  EN
  • Power Of Attorney (US flow): EN