Landmark Global Launches Smart Duty Solution for UK to US ecommerce Shipments

Landmark Global has introduced Smart Duty, a solution for UK retailers shipping to customers in the United States that collects duties and taxes from the recipient before the parcel leaves the UK. Delivered in partnership with Norsk, shipments are held at the Heathrow (LHR) hub while the recipient receives a secure payment link by email, with five days to complete payment. Retailers are not invoiced for duties and taxes, as these are collected directly from the consignee, reducing the number of shipments that become undeliverable or stuck in returns at destination.

The service delivers an end-to-end transit time of 4.6 days from the LHR hub to final delivery, excluding any hold period while awaiting recipient payment, and covers four current injection points into the US with photo proof of delivery on completion. Landmark Global manages customs clearance, linehaul transportation, and final-mile delivery throughout.

Smart Duty offers several advantages for retailers managing US-bound shipments. By pre-collecting duties and taxes, the solution minimises exposure to high return costs when recipients refuse to pay duty. And by handling the payment process directly, the administrative burden of DDP for the retailer reduces.