Eco-refillable hygiene goes international with Landmark Global

900.care specialises in refillable hygiene products. Customers receive compressed powder sticks, which they mix with water in a reusable bottle. After establishing itself in France, the company chose Landmark Global to support its international expansion.

900.care's founders started from a simple observation: standard hygiene products are typically 90% water and 10% active ingredients, packaged in single-use plastic. To address this, 900.care sells just the active ingredient as a compressed powder, which customers mix with water at home in a reusable bottle. A flexible subscription model ensures refills arrive exactly when they're needed.

Going international

Founded in Lyon in 2019, 900.care initially focused on the French B2C market before moving into retail. The company began its international expansion in 2023 and now sells online in Belgium, Switzerland, Italy and Spain, with Landmark Global handling all of its international shipments.

A dual challenge: sustainability and cost

From locating its factory near its warehouse to working with local suppliers and co-packers, 900.care does everything it can to keep its carbon footprint low. "We try to keep as few trucks on the road as possible, which is why we favour a postal network like Landmark Global's," explains Juliette Rohrlich, Supply Chain & Logistics Manager.

As 900.care wants its products to be accessible to everyone, price also plays a key role. "Landmark Global gives us a really good balance between cost, delivery times and service quality," says Juliette Rohrlich. Because Landmark Global operates globally, she also knows it can support 900.care wherever its international expansion takes it next.

The right service for every shipment

900.care now ships a large number of international orders every month. The company uses MaxiPak for its starter packs and MiniPak for its lighter, low-volume refills. "It's important for us to be able to track packages containing the bottles. For the refills, though, which are sized to each household and sent out at regular intervals, the economical MiniPak service is exactly what we need," says Juliette Rohrlich, adding that return rates remain very low.

Support that makes a difference

"Since we started working together, Landmark Global has really taken care of us. Alongside competitive pricing, they've also set up a daily collection from our warehouse," says Juliette Rohrlich. She also values having a dedicated point of contact for shipment management and day-to-day queries. "Three years on, we're still just as happy with the partnership," she concludes.