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General Documents

EU Terms and Conditions

You can consult the EU Terms and Conditions in English, French, Dutch.

Search for a HS Code

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Client Services Information

Download Documents

  • Volumail - EN, FR, NL, DE
  • Volumail Easy - EN
  • MiniPak: EN, FR, NL
  • MaxiPak: EN, FR, NL
  • Easy Return: EN, DE, FR, NL
  • Global Tracked Returns: EN, FR, NL
  • IOSS Operational Guide: EN
  • Yellow Sticker Operational Guide: EN
  • Electronic Advanced Date Requirement (Customs): EN
  • Operational Guide Dangerous Goods: EN